Splice Maven QA Support

Contact support@mavensoftware.ai for help. Include your device model, iOS version, app version and a description of the issue. Remove confidential job information from screenshots or attachments unless it is needed for support.

Getting started

Start a report from the workspace and choose steel cord or fabric belt construction. Record the job identity, approved procedure, QC fields, inspections, process readings, evidence and sign-off. Filled training examples are available in the workspace menu. On iPad, open the sidebar to access the workspace menu.

Free and ad-free use

All QC forms, photos, signatures, report previews, printing and exports are free, with no time limit. The free workspace has a labelled dashboard advertisement. An optional one-time purchase removes dashboard advertising permanently, subject to Apple's purchase and refund rules. There is no subscription or demo period. The App Store displays the price for your storefront before you confirm a purchase.

Restore Purchases

Open Ad-free workspace from the workspace menu and choose Restore Purchases. Use the same Apple Account that made the original purchase. Purchasing and restoration require an App Store connection. A restored purchase removes the dashboard advertisement. Refunded or revoked purchases no longer provide ad removal.

Offline work and backups

Report entry and exports work offline. Reports are stored on the device. Export a JSON archive regularly to keep an independent backup or move a report to another device. Exported PDFs are portable report copies; JSON archives retain the complete report and embedded evidence. Removing the app can remove its local workspace, so export an archive first.

Printing and reports

Open the report section to preview the QC PDF, choose Letter or A4 layout and print using the native printing interface. Available printers and file-sharing destinations depend on your device and network. Reports and printed exports never contain ads.

Field use

This is a manufacturer-neutral recording tool. Use the approved job procedure and belt manufacturer's engineering requirements. The app does not choose manufacturer limits, certify a splice, control a press or authenticate remote reviewer approvals.

Read the Splice Maven QA Privacy Policy.